To view the Visitors metrics:
- Click on Visitors under Metrics in cPanel.
- Click on the
icon next to the domain name you want to view Visitors metrics. This will open the Visitors log interface.
By default, the interface displays the following information:
| Detail | Description |
|---|---|
| IP | The visitors’ IP address |
| Time | The time when the visitor accessed your website |
| Size | The amount of data that the server sent to the visitor for this resource |
| Referring URL | The web address from which the visitor navigated to the resource |
| User Agent | The browser that the visitor used to access your website |
- Click on the
icon to select additional data to display.
- Select the additional data you want to display by clicking on the checkbox next to the option(s).
| Option | Description |
|---|---|
| Status | The HTTP code indicates whether the resource loaded successfully or resulted in an error |
| Method | The request-response between the client and server (for example, GET or POST) |
| Protocol | The version of HTTP that the server used to serve the resource to the visitor |
Status HTTP Codes
HTTP codes describe the status of a URL when a visitor attempts to access it. HTTP codes include error messages that describe the problems that visitors encounter. The codes are three-digit numbers.
The following table represents the five classes of HTTP codes, divided by the first digit:
| First Digit | Description |
|---|---|
| 1, 2, or 3 | A fully functional request (ie. the resource was loaded successfully) |
| 4 | A client-side error. The most common codes span 400 to 404. For example, a 403 error means Forbidden, which means the visitor did not have the necessary permissions to access a resource, such as a specific page. |
| 5 | A server-side error. The most common codes span 500 to 510. For example, a 503 error means Server Unavailable, which means the server was unavailable, either overloaded or down for maintenance. |